FAQ

General My Profile
Contacts / Connections Communities / Discussions
Email Digests
Rules, Etiquette, and Privacy Statement

General

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Q: How do I login?

A: You can login in a number of ways.  You can use your U-M login (uniqname) and password, or you can login with one of your social media accounts and password.

If you use your U-M login and have forgotten your password, please click here to reset your password.

If you do not have a U-M login, please click here to create one.

If you are logging in with a social media account, you'll need to first verify your identity.  You'll be asked your legal first and last name, 4-digit date of birth, 4-digit year you earned your first degree, and either your last 4-digits of SSN, alumni ID, or U-M ID.

If you need further assistance, please call the Alumni Association during business hours, 800-847-4764.

Q: How do I update any of my contact information? Specifically, what if I want to use my maiden name?

A: On your profile page, select the pencil icon next to "Contact Details" in the left column. Adjust any of your details in the form that pops up.  If you are changing your name, to an informal first name or hyphenating your married name with your maiden name, this change will only be reflected in the online community platform.

Q: How do I control what information is visible to others on my profile page?

A: Only U-M alumni have access and can see profile pages in the "Alumni Directory". In order to control information any alumni can see about you, navigate to your profile page, then select the "My Account" tab and choose "Privacy Settings" from the drop-down menu. This will let you control what information is visible to members.  After you’ve made changes, click the “Save Changes” button at the bottom of the page.  Your profile's default setting is to only allow alumni to see your Name, City, State, and Degrees Earned.


Contacts / Connections

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Q: How do I find other Alumni?

A: Click the “Alumni Directory” link found in the main navigation bar. The Directory lets you search for other users based on:
  • First and/or last name/maiden name
  • Location (of that alumni address in our database)
  • U-M Major
  • U-M Graduation Year

Q: How do I add contacts to my contact list?

A: There are several ways to add contacts. When you perform a search in the Directory, you will see an “Add as contact” button to the right of each person in your search results. Click this button to send a contact request. Also, if you click through and view an individual’s profile, you can click the  “Add as contact” to the right of his or her profile picture.

Communities / Discussions

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Q: What communities do I already belong to?

A: Go to “My Communities” in the main navigation bar to view the communities you currently belong to.

Q: How do I join/subscribe to a community and the affiliated discussion group?

A:  Click on “My Communities” in the main navigation bar to see a list of available communities. Click on the community that you wish to join and simply click the blue "Join" button on the far right. Next, choose an email delivery option for posts (Real Time, Daily Digest or No Email).

Q: How can I control the frequency and format of email digests I receive?

A: Navigate to your profile and click on the "My Account" tab. Choose "Community Notifications" from the drop-down menu.  On that page, there are subscription options: Real Time, Daily Digest, No Email.  

For each discussion, you have the following delivery options:
  • No Email: allows you to be part of the community without having email digests sent to you. You can still post and read others’ messages by logging into the community site.
  • Personalized Digest: sends an email digest to you that consolidates all of the topics* that you subscribe to.
  • Real time: sends an email every time a new message is posted from a topic* that you subscribe to.
*Topic Tags are great way to bring relevancy to your email digest.  For example, if you subscribe to the topic tags "Business", "Education", and "Career", you will only receive information in your email digest when those topics are tagged in a thread.

This important feature allows for more personalized and tailored content centered around your specified interests. 
To select your personal topic tags, go to your "My Profile" page and scroll down to the "Stated Interests" section, click "Add a topic" and add as many topic tags as you want to receive information on. You can watch the 1 min. video tutorial on how to change your "Stated Interests" here.

Q: How do I leave a community or unsubscribe from a discussion?

A:  Go to your "My Profile" and click on the "My Account" tab. Choose "Community Notifications" from the drop-down menu. Here, you will see a list of available communities and those to which you’ve subscribed. Select "No Email" to unsubscribe from the community discussion.
To leave a community, navigate to the specific Community Home Page and select the "Settings" button next to the Community Name at the top of the screen. Next, select the "Leave the Community" option in the pop up box.

Q: How do I respond to others’ posts?

A: To respond to a discussion post, navigate to the discussion post and click “Reply to Discussion” to send your message to the entire community.  To send a message to only the author of the post, click the drop down arrow in the same box and select “Reply to Sender”. We recommend replying to the sender to say things like “sounds good” or "thanks for your comment" that add little value to the overall discussion; and "Reply to Discussion" so that the entire community benefits when you are sharing knowledge, experience or resources.

Q: How do I start a new discussion thread?

A: Go to the home page of the selected community. On the far right of the page you will select the "Add" button next to Latest Discussion Posts.
To post in the Wolverine Forum, select "Wolverine Forum" in the navigation bar, select the “Post New Message” button located on the top right of the threads.



Q: How are the “Stated Interest” tags used in "My Profile"?

A: "Stated Interest" tags are great way to bring relevancy to your email digest.  For example, if you subscribe to the topic tags "Business", "Education", and "Career", you will only receive information in your email digest when those topics are tagged in a thread.

This important feature allows for more personalized and tailored content centered around your specified interests. 
To select your personal topic tags, go to your "My Profile" page and scroll down to the "Stated Interests" section, click "Add a topic" and add as many topic tags as you want to receive information on. You can watch the 1 min. video tutorial on how to change your "Stated Interests" here.
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Community Rules & Etiquette and Privacy Guidelines

Thank you for being part of our community. To ensure the best possible experience for all members, we have established some basic guidelines for participation.

The Alumni Association of the University of Michigan respects your privacy and we are committed to protecting it. We intend to provide you with a level of comfort and confidence in how we collect, use, and safeguard personal and other information we collect and obtain, or that you provide through this website, and how you can contact us if you have any questions or concerns. It is our sincere hope that by explaining our data handling practices we will develop a trusting and long-lasting relationship with you.

By joining and using this community, you agree that you have read and will follow these rules and guidelines. You also agree to reserve discussions and shared files and content to that best suited to the medium. This is a great medium with which to solicit the advice of your peers, benefit from their experience, and participate in an ongoing conversation.

Please take a moment to acquaint yourself with these important guidelines. If you have questions, contact the member services department. In order to preserve an environment that encourages both civil and fruitful dialogue, we reserve the right to suspend or terminate membership in this community for anyone who violate these rules.

 

The Rules

  1. Respect others and the community.  All defamatory, abusive, profane, threatening, offensive language in the community or toward another member is strictly prohibited.
  2. Respect the purpose of the community. Use the community to share successes, challenges, constructive feedback, questions, and goals instead of products or services that you provide. If you’ve found a product or service helpful, please share your experience with the group in a respectful way.
  3. Advertising. We strive to keep the community a place for discussion and conversation, not as a marketing platform. Posts created for the sole purpose of advertising or other commercial purposes will be taken down.
  4. Offensive imagery. Questionable imagery of any kind is prohibited, including violent, offensive, explicit and demeaning imagery.
  5. The “first post” rule: if you break any of the above guidelines in your first post on the site we will temporarily lock your account and inform you of the situation.



Discussion Group Etiquette

  • State concisely and clearly the topic of your comments in the subject line. This allows members to respond more appropriately to your posting and makes it easier for members to search the archives by subject.
  • Send messages such as "thanks for the information" or "I agree" to individuals, not to the entire list. Do this by using the "Reply to Sender" link.
  • Do not send administrative messages, such as “remove me from the list,” to the group. Instead, use the web interface to change your settings or to remove yourself from a list. If you are changing email addresses, you do not need to remove yourself from the list and rejoin under your new email address. Simply change your email address in your profile page.

Privacy Statement


Link to our privacy statement on the main Alumni Association site: https://alumni.umich.edu/privacy-policy/


Thank you for being a part of the U-M online community platform!